National Co+op Grocers
  • 25-May-2017 to 30-Jun-2017 (CST)
  • St. Paul, MN, USA
  • Salary
  • Full Time

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Do you enjoy building business relationships? Are you curious about emerging technologies? Do you thrive on designing and implementing solutions to complex challenges? Would you like to apply your relationship management skills and technical knowledge in support of socially responsible, independent, and community-owned grocery stores?

National Co+op Grocers (NCG) is a member-owned business service cooperative providing a variety of services to retail food co-ops in 37 states. NCG helps unify food co-ops in order to strengthen purchasing power, optimize operational and marketing resources, and offer more value to food co-op shoppers everywhere. NCG provides a fast-paced, dynamic work environment. We are a group of passionate, intelligent, and disciplined people working to improve the food supply and grow the cooperative economy. NCG is well suited for talented individuals seeking to make a difference in our world through their work.

NCG is seeking a full-time business relationship manager to develop and manage business-to-business technology relationships and programs designed to support the success of NCG retail food co-ops.

The preferred candidate will have significant previous experience in developing and managing technology programs for the retail environment, experience with negotiating purchase and service level agreements with technology solution providers, and a track record of working with providers to design and implement processes that strengthen partnerships and improve service supporting the retail environment.  Additionally preferred candidates will have experience in designing and implementing eCommerce solutions.

Primary Responsibilities:

  • Program development and management
  • Contract negotiations and management
  • Prioritization of strategic opportunities
  • Evaluation of potential partners' alignment with a triple bottom line and comprehensive value orientation
  • Management of complex, large-scale business relationships and programs
  • Identification of trending deficiencies and ability to design system-based solutions to diminish the root cause


  • Well-developed critical thinking and problem-solving skills
  • Adaptable; ability to change direction in support of shifting circumstances and priorities
  • Excellent project and self-management abilities
  • Willingness to take on situational informal leadership roles
  • Strong commitment to customer satisfaction and the success of values-driven community owned food co-ops. Orientation toward building long-term, mutually beneficial relationships with NCG's partners.
  • Collaborative nature
  • Exceptional written and verbal communication skills
  • Refined ability to manage varied types of interpersonal and group engagements
  • Strong Microsoft Office, analytical and business math skills
  • Experience in design and implementation of eCommerce solutions preferred
  • Experienced user of POS and other retail technology (e.g. electronic payment card processing, in-aisle ordering, in-store surveillance) preferred
  • Experience as a business manager in a technology organization a plus
  • Sense of humor a plus
  • The position requires a willingness to travel monthly

Our team members are our most-valued asset; we offer a generous salary and benefits package including 4 weeks PTO at hire, medical, dental, company paid Life/ Disability/ Long Term Care insurance, HSA/FSA with company contribution, a matching 401K plan with profit sharing and much more.

It is strongly preferred that this position be located at NCG's St. Paul, MN office, however, we will consider applicants willing to work out of our offices in Iowa City, IA, Madison, WI, Carrboro, NC or Portland, OR. Relocation assistance may available for this opportunity.

Conveniently located between St. Paul and Minneapolis
2610 University Ave W, Suite 210 | St. Paul, MN 55114
Free Parking | Front Door Light Rail Station (Westgate - Green Line)

About NCG:
National Co+op Grocers (NCG), founded in 1999, is a business services cooperative serving retail food co-ops in the United States. Our 147 member and associate co-ops operate 210 retail food stores in 37 states with combined annual sales in excess of 2 billion and over 1.4 million consumer-owners. NCG helps unify food co-ops in order to strengthen purchasing power, optimize operational and marketing resources, and ultimately offer more value to natural food co-op owners and shoppers everywhere. By providing a variety of purchasing, management, development, marketing and other services, our co-ops are able to gain many of the advantages large grocery chains enjoy, while still reflecting the unique qualities of their local communities. For a map of NCG member and associate co-ops, visit our Find-a-Co-op page. To learn more about co-ops, visit

Apply By: June 30, 2017

National Co+op Grocers
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